WHY DO YOUNG PEOPLE PREFER FAST- FOOD RESTAURANTS? AN EXPLORATORY STUDY
Abstract
Keywords
References
Ariffin, H.F., Bibon, M.F., Raja Abdullah, R. P. S. (2011) Restaurant’s atmospheric elements: what the customer wants? Journal of ASIAN Behavioural Studies, 1(2), pp. 33-44.
Goyal, A., Singh, N.P. (2007) Consumer perception about fast food in India: an exploratory study, British Food Journal, 109(2), pp. 182-195
Kim, S., Chung, J. (2011) Restaurant selection criteria: understanding the roles of restaurant type and customers' sociodemographic characteristics, Poster presented at Graduate Student Research Conference in Hospitality and Tourism. [Peer Reviewed]
Kivela, J., Inbakaran, R., Reece, J. (2000) Consumer research in the restaurant environment. Part 3. Analysis, findings and conclusions, International Journal of Contemporary Hospitality Management, 12(1), pp. 13–30.
Namkung, Y., Jang, S. (2007) Does food quality really matter in restaurant: its impact of customer satisfaction and behavioral intentions? Journal of Hospitality and Tourism Research 31(3), pp. 387–410.
Qin, H., Prybutok, V.R. (2008) Determinants of customer-perceived service quality in fast-food restaurants and their relationship to customer satisfaction and behavioral intentions, The Quality Management Journal, 15(2), pp. 35-50.
Upadhyay, Y., Singh, S.K., Thomas, G. (2007) Do people differ in their preferences regarding restaurants? – An exploratory study, VISION—The Journal of Business Perspective, 11(2), pp. 7-22.
Voon, B.H. (2012) Role of service environment for restaurants: the youth customers’ perspective, Procedia - Social and Behavioral Sciences, 38, pp. 388 – 395.
Untaru, E.N., Ispas, A., Neacşu, A.N. (2012) Perceptions of restaurant managers about the quality of products and services offered to consumers. Case study: the city of Brasov, Journal of Tourism, no. 13, pp. 5-13.
This work is licensed under a Creative Commons Attribution 3.0 License.