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ORIENTATION TOWARDS INNOVATION, PARTICIPATIVE DECISION-MAKING AND PERFORMANCE IN ROMANIAN HOTELS
Abstract
The aim of this paper is to analyze the relationships between orientation towards innovation, participative decision-making and hotel performance in Romanian hotels. In order to accomplish our research objective, we reviewed the literature on orientation towards innovation, decision-making and performance, focusing mainly on the hospitality industry. Based on the theoretical findings, we developed a questionnaire that was applied both by interviewers and online. Also, we formulated 3 main research hypotheses and 4 secondary ones. We received 135 valid responses from employees working in 3 and 4-star hotels and statistically analyzed the data. All our research hypotheses were tested using linear regression, 6 of them being supported.
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*** Romanian Ministry of Public Finances – http://www.mfinante.ro/agenticod.html
*** Romanian National Authority for Tourism – http://turism.gov.ro/
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