HAPENCIUC, Cristian Valentin, "Stefan cel Mare" University of Suceava, Romania

• No 17 (2014) - Articles
  INTEGRATION OF THE SAP CONCEPT IN THE EMPLOYEE ASSESSMENT OF TRAVEL AGENCIES IN SUCEAVA COUNTY THROUGH MYSTERY SHOPPING TYPE METHODS
  Abstract  PDF
• No 19 (2015) - Articles
  FACTORS INFLUENCING THE QUALITY OF PROVIDED SERVICES IN THE VISION OF TRAVEL AGENTS IN SUCEAVA MUNICIPALITY
  Abstract  PDF