INFORMATIC SYSTEM FOR TRACKING GUESTS ACCESS TO THE HOTEL SERVICES AND RESOURCE PLANNING IN “ALL INCLUSIVE” TOURISM RESORTS

Authors

  • Doru E. TILIUTE "Stefan cel Mare" University of Suceava
  • Iulian CONDRATOV "Stefan cel Mare" University of Suceava

DOI:

https://doi.org/10.4316/rdt.17.192

Keywords:

tourists monitoring, RFID, all-inclusive resorts, innovation, information system.

Abstract

The competitiveness in the tourist services domain is expressed both through the offer quality, of its diversity and through an efficient management of the costs, that will lead to increasing the offer attractiveness also through the prices proposed for the tourist packs. Throughout this article we propose an informatical solution which can bring competitive advantages concerning the costs associated to the human resources within the tourist complexes. Also, the proposed system, which is based on the RFID technology, allows to the management of the tourist unities to know better the customers’ behaviour and offer them an increase of the security degree.

Author Biographies

Doru E. TILIUTE, "Stefan cel Mare" University of Suceava

Professor Ph.D,Faculty of Economics and Public Administration,Dept. of Accounting, Finance and Economic Informatics

Iulian CONDRATOV, "Stefan cel Mare" University of Suceava

Membru al Departamentului de Economie. Administrarea afacerilor si Turism

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Published

28-06-2014

Issue

Vol. 0 No. 17 (2014)

Section

Articles

License

Revista de Turism: Studii si Cercetari in Turism (RDT) is an open access scholarly journal that allows free access to its content (articles, issues). RDT is available online to the readers without financial, legal, or technical barriers (no publication charges), based on the theory to keep an article's content intact. Authors can use Creative Commons licenses to specify usage rights of articles. Copyright of articles belong to authors.

Licenţa Creative Commons
This work is licensed under a Creative Commons Attribution License 4.0.