THE ALIGNMENT OF HOSPITALITY EDUCATION WITH INDUSTRY NEEDS IN TRANSITIONAL COUNTRIES: THE CASE OF CROATIA

Authors

  • Jennifer L. MATIĆ Rochester Institute of Technology
  • Besim AGUŠAJ The American College of Management and Technology

DOI:

https://doi.org/10.4316/rdt.14.24

Keywords:

hospitality education, Croatian hospitality industry, hospitality graduates employability

Abstract

This paper presents the results of research which sought to explore to what extent tertiary hospitality programs in Croatia are in alignment with the needs of the hospitality industry. Two specific areas were explored: which skills and competencies are most important for entry-level positions and in which area(s) were the most significant gaps perceived between what the company needed and what was available on the labor market. Research consisted of a survey completed by 49 respondents employed in management positions within the Croatian hospitality industry. Results indicated that guest-focused skills and competencies were most in need of improvement.

Downloads

Additional Files

Published

21-12-2012

Issue

Vol. 0 No. 14 (2012)

Section

Articles

License

Revista de Turism: Studii si Cercetari in Turism (RDT) is an open access scholarly journal that allows free access to its content (articles, issues). RDT is available online to the readers without financial, legal, or technical barriers (no publication charges), based on the theory to keep an article's content intact. Authors can use Creative Commons licenses to specify usage rights of articles. Copyright of articles belong to authors.

Licenţa Creative Commons
This work is licensed under a Creative Commons Attribution License 4.0.