CURRENT TRENDS AND INFLUENCING FACTORS IN TOURIST CONSUMER BEHAVIOR

Authors

DOI:

https://doi.org/10.4316/rdt.40.3027

Keywords:

Tourist consumption behavior, Digitalization, Tourist platforms and social networks, Tourist trends

Abstract

Tourist consumption behavior is an extremely important pre-pandemic growth indicator, as it shows the global scale of the tourism phenomenon and its macroeconomic implications. In this context, tourism naturally becomes the testing ground for the acceleration of digitalization processes. The approach is an integrated one, highlighting the interaction between economic rationality, socio-cultural influences, the emotional dimension of the tourist experience and the impact of new digital technologies in the consumer decision-making process. The contemporary tourist benefits from extensive access to information, uses online platforms and mobile applications for planning and booking trips and adopts an increasingly autonomous behavior, oriented towards comparison, personalization and optimization of the value-cost ratio.

The paper highlights the transition from classic, organized and standardized tourism to flexible forms of do-it-yourself travel, in which authentic experience, sustainability and self-development occupy a central place. Tourist consumption behavior is analyzed both as a rational and informative process and as a social and cultural phenomenon, in which identity, status and group membership significantly influence consumption choices. The study also highlights the determining role of social networks, user-generated content and emerging technologies, such as artificial intelligence, augmented reality and virtual reality, in shaping tourist perceptions and satisfaction.

In conclusion, tourism consumption behavior is emerging as a complex, dynamic and adaptive process, located at the intersection of economy, culture and technology, requiring flexible strategies from tourism service providers, focused on a deep understanding of the motivations and expectations of the modern consumer.

Author Biography

Pavel STANCIU, Stefan cel Mare University of Suceava

Facultatea de Stiinte Economice si Administratie Publica Departamentul de Economie, Administrarea afacerilor si Turism www.seap.usv.ro/eaat

References

1. Becker, G. (1976). The Economic Approach to Human Behaviour.

2. Bettman, J. (1979). An Information Processing Theory of Consumer Choice.

3. Bronner, F., & de Hoog, R. (2011). Vacationers and eWOM: Who posts, and why, where, and what? Journal of Travel Research, 50(1), 15-26. (p.726)

4. Buhalis, D. (2003). eTourism: Information Technology for Strategic Tourism Management. Pearson Education. p.7.

5. Cătoiu, I. (2009). Comportamentul consumatorului. Editura Uranus, București.

6. Crompton, J.L. (1979). Motivations for pleasure vacation. Annals of Tourism Research, 6(4), 408–424.

7. Engel, J., Blackwell, R., & Miniard, P. (1995). Consumer Behaviour.

8. Goodall, B. (1991). Understanding holiday choice. In Cooper, C. (Ed.), Progress in Tourism, Recreation and Hospitality Management (Vol. 3, pp.58-77). Belhaven Press.

9. Gretzel, U., & Yoo, K. H. (2008). Use and impact of online travel reviews. In O'Connor, P., Höpken, W., & Gretzel, U. (Eds.), Information and Communication Technologies in Tourism 2008 (pp.35–46). Springer. (p.48)

10. Kahle, L. R., et al. (2020). Emotional consumption and self-regulation: The psychological dynamics behind consumer behaviour. Journal of Consumer Psychology, 30(2), 146-159.

11. Kahneman, D., & Tversky, A. (1979). Prospect Theory: An Analysis of Decision under Risk.

12. Kotabe, M., & Helsen, K. (2017). Global Marketing Management (7th ed.). John Wiley & Sons.

13. Kotabe, M., & Helsen, K. (2017). Global Marketing Management (7th ed.). John Wiley & Sons.

14. Kotler, P., & Keller, K. (2016). Marketing Management.

15. Kotler, P., Bowen, J. T., & Makens, J. C. (2017). Marketing for Hospitality and Tourism (7th ed.). Pearson, p.332.

16. Kotler, P., Bowen, J.T., Makens, J.C., & Baloglu, S. (2017). Marketing for Hospitality and Tourism (7th ed.). Pearson.

17. Law, R., Leung, R., Buhalis, D. (2015). Progress in information technology and tourism management: 30 years on and 20 years after the Internet. Tourism Management, 50, p.602.

18. Lupașcu, A. (2025). Care sunt trendurile de vacanță din 2025? Destinații de top din acest an, Newsweek Romania.

19. Moutinho, L. (2000). Strategic Management in Tourism. CABI Publishing.

20. Ritzer, G. (2011). The McDonaldization of Society (6th ed.). Sage Publications.

21. Smith, J., & Johnson, L. (2022). Personalized marketing and consumer emotions: The digital transformation of consumer behaviour. Journal of Marketing Trends, 15(4), 112-130.

22. Swarbrooke, J., & Horner, S. (2007). Consumer Behaviour in Tourism (2nd ed.). Butterworth-Heinemann.

23. Tomlinson, J. (1999). Globalization and Culture. University of Chicago Press.

24. Tussyadiah, I.P., Wang, D., Jung, T., Tom Dieck, M.C. (2018). Virtual reality, presence, and attitude change: Empirical evidence from tourism. Tourism Management, 66, p.54.

25. World Tourism Organization (2024). Tourism Technology Outlook 2025. UNWTO Publications. p.9.

26. Xiang, Z., Gretzel, U. (2010). Role of social media in online travel information search. Tourism Management, 31(2), p.180.

27. https://www.runnersworld.com/it/news/a63583722/roccaraso-invasa-turisti/

28. https://www.tripadvisor.com/pdfs/OnlineTravelReviewReport.pdf?utm_source=chatgpt.com

Downloads

Published

30-12-2025

How to Cite

POPOVICI, R., & STANCIU, P. (2025). CURRENT TRENDS AND INFLUENCING FACTORS IN TOURIST CONSUMER BEHAVIOR. Revista De Turism - Studii și cercetări în Turism, (40). https://doi.org/10.4316/rdt.40.3027

Issue

Section

Articles