HAPENCIUC, Cristian Valentin, Pavel STANCIU, and Mihai COSTEA. “INTEGRATION OF THE SAP CONCEPT IN THE EMPLOYEE ASSESSMENT OF TRAVEL AGENCIES IN SUCEAVA COUNTY THROUGH MYSTERY SHOPPING TYPE METHODS”. Revista de turism - studii și cercetări în turism, no. 17 (June 28, 2014): 22–29. Accessed October 11, 2025. https://revistadeturism.ro/index.php/rdt/article/view/473.